Text message terms

Barbershops using Aura Book send appointment texts from their own phone number. Don’t Panic Digital Agency LLC provides the software.

How people agree

When booking on a shop's Aura Book booking page, a client sees two separate checkboxes. Both start unticked, and neither is needed to book. The first is for appointment texts, the second for booking texts:

Text me about this appointment (confirmation and reminders) from the shop. Reply STOP to stop, HELP for help. Msg & data rates may apply.

Also text me from the shop when I'm due for my next cut and when a chair opens up. Up to 4 a month. Not needed to book.

We keep the time of each agreement and the exact words shown.

What is sent

Appointment texts (only with the first box): a confirmation, a reminder the day before and an hour before, and notice of any change or cancellation. Booking texts (only with the second box): a reminder to book the next visit, a note when the client is due, and open-chair offers. Booking texts are sent only between 8 AM and 8 PM in the shop's time zone, up to 4 a month.

Stopping

Reply STOP to stop all texts from that shop. Reply START to get them again. Reply HELP for help, or email support@dontpanic.digital. Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages.

Sharing

Phone numbers and text agreements are never sold, rented or shared with anyone for their marketing.